Privacy and Cookie Policy

Last updated: 3 October 2026

We only collect what we need to make and deliver your order. We never sell your information.

Who we are

Post My Party (postmyparty.co.uk) is responsible for your personal information. Contact us at hello@postmyparty.co.uk.

What we collect and why

What	Why	Our legal reason
Name, email, phone, delivery and billing address	To process and deliver your order and contact you about it	To fulfil our contract with you
Personalisation details, such as names, ages and dates (often a child’s, given by the parent)	To make your order	To fulfil our contract with you
Photos, artwork and designs you upload or save in our Design Space	To print your order	To fulfil our contract with you
Order and payment records	Accounts and tax	Legal obligation
Messages sent to us by email or live chat	To answer your questions	Legitimate interest
Email address for our newsletter	To send offers and news	Your consent (unsubscribe any time)
How you use our website (Google Analytics)	To understand how the site is used and improve it	Legitimate interest (you can switch this off any time)

Who we share it with

We only share what each service needs:

Payments: WooPayments (Stripe) and PayPal
Delivery: Royal Mail, DPD, Evri or Parcelforce, depending on the service you choose
Website hosting and security: Hostinger and Jetpack
Email newsletter: Klaviyo
Live chat: Tidio
Analytics: Google Analytics and Jetpack (Automattic)

Some of these companies store data outside the UK. Where they do, they use legal safeguards approved under UK law.

How long we keep it

Order and payment records: 6 years, for tax purposes
Uploaded photos and designs: deleted once your order has been made
Newsletter details: until you unsubscribe

Cookies

We use cookies to run our shop, and Google Analytics to understand how our site is used so we can improve it. You can switch analytics off using Cookie settings at the bottom of any page, or block cookies in your browser.

Your rights

You can ask to see, correct or delete your information. You can also object to how we use it, or withdraw your consent at any time. Email hello@postmyparty.co.uk and we’ll reply within one month. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes

We may update this policy. The latest version will always be on this page.